We’re expecting a significant winter storm this weekend. Please take a few minutes to prep your unit now—small steps can prevent big (and expensive) problems.
Protect your pipes
If temperatures drop hard or if you lose power/heat, let faucets drip (especially those on exterior walls).
Open cabinet doors under sinks on exterior walls to let warmer air circulate.
If you’ll be away, consider setting your thermostat a bit higher than usual and make sure you have a plan for power loss.
If you see a leak
Report water leaks immediately to Capstone at (336) 494-6080 and Bobby at (336) 339-2106 (he can shut off water if needed).
Please don’t wait—water spreads fast and can affect multiple units.
Safety
Do not use combustion heaters indoors (propane/kerosene/gas heaters, grills, etc.). Carbon monoxide is no joke.
Use safe, indoor-rated electric options only, and keep anything heating-related away from fabrics.
Snow removal
We’ve already arranged for snow removal. Crews will respond as conditions allow and will prioritize primary walkways/entries first.
A little prep now will save everyone headaches later. Thanks for helping keep the community safe and dry.
Hello, owners and renters at The Mill! We wish everyone a good holiday season. Below please find news, updates, and reminders about our community.
1. Newest neighbors
Please welcome our newest neighbors:
Warren and Lucy Hottle
Rebecca and Edward McKee
2. Neighborhood open house at the Turner’s on Dec. 4
Thank you to Patrick & Alison Turner for hosting a meet & greet social at their place!
Thursday, December 4, 5:30–7 PM
The event will be casual.
3. Annual budget meeting
Our COA budget presentation ratification meeting and discussion will be on December 9 at 5:30pm in #318 (the Taylor Physical Therapy and Wellness office condo in B3, the Marshall Street building, ground floor).
The board members and Shannen Varin (our Capstone property manager, see below) will review the 2026 budget and also provide an update on the strategic planning for our capital reserves. The COA will have some required and expected expensive repairs and replacements in the near future.
4. Roof repairs & gutter guards
This fall, the big B1, B2, and B3 roofs were inspected and repairs were made as needed. We also received expert analysis on when the B1 and B3 roofs should be replaced. (The B2 roof was replaced in 2020.)
We had gutter guards installed on all the garage gutters prone to clogging from our conifer trees. The B2 gutter is about to have guards too, given the messy trees that now hang over that roof. (Installing gutter guards on all the remaining roofs is an option, but as always, the board has to prioritize our spending.)
5. Vehicle security
In October, an office worker in one of the B3 commercial units reported that her car was broken into during the day here at the Mill (although no car windows were broken and nothing was stolen).
Please remember to keep your vehicles locked, and leave nothing that might look interesting or valuable visible in the cabin.
6. Recent & Upcoming Projects
Replacement, site-appropriate plants have been installed on the southside of B2.
We continue to investigate a new entry system for the shared doors in B2 and B3. Thank you to Patrick for his major research work on this.
We continue to work on new signage throughout the property. We are waiting on the vendor for final confirmation. Hopefully soon.
Next year, the metal railings will be sanded and repainted.
Shannen continues to bug the city to fix the sidewalk along Wachovia Street.
Old news but worth repeating:
7. Updated COA Directory and Website
Thank you to Patrick Turner for keeping our COA directory up to date. Please let him know if it needs an update. Board members are identified there too.
Patick also maintains our COA website, https://themillattarbranch.com/ . It provides contact information, “who to call” information, a “Mill Vocabulary”, our governing documents, and more.
8. Shannen Varin, our single point of contact for COA needs
Owners should contact our property manager Shannen Varin (shannen@capstonetriad.com)of Capstone Realty Consultants for any COA needs, including property issues and payment questions. Shannen’s services are part of our contract with Capstone.
However, owners can keep the board in the loop by emailing coa@themillattarbranch.com, which reaches the current COA officers.
Please be advised that there will be a vendor on site on Monday, September 15th starting at 9am to do gutter cleaning and gutter guard installation on some of the buildings. The garages in particular may be the only issue, so please be sure to either have your vehicle in a parking space if you need to get out during the day. It will be a full day project or two. If you have any questions, feel free to reach out!
The following notice was received today regarding water service at The Mill at Tar Branch:
Date of Notice: 7/16/2025
Winston-Salem / Forsyth County Utilities
Water • Wastewater • Solid Waste
NOTICE TO WATER CUSTOMERS
Affected addresses are the
400 Block of South Marshall Street and All of Marshall View Court in Winston Salem
Water system improvements will be taking place on
Thursday, July 17, 2025
To perform this work, we must interrupt your service
between the hours of 8:00am and 4:00pm.
We apologize in advance for any inconvenience this may cause.
Work will be rescheduled during the same time frame for the following workday if delayed due to weather or any unforeseen events or conflicts.
There is a potential for customers to experience discolored water and / or fluctuation of water pressure in the surrounding areas.
We recommend that you make the following preparations to help you through this interruption:
1. Store an adequate supply of water for cooking and drinking.
2. Turn water heater circuit breaker to the off position.
3. Avoid opening any faucets or flushing any toilets during this time. This will help minimize air in your system.
4. If the water is discolored after service has been restored, flush your lines through a bathtub faucet first, for a short period. If the water does not clear within a reasonable time, contact the numbers listed below for assistance.
Thank you for your cooperation and patience as we continue to improve your water system. If you have any questions, please contact CityLink at 336-727-8000 or by any method at cityofws.org/citylink.
Please be advised that the vendor will be out tomorrow Wednesday, June 18th, to finish up the remaining windows that need to be cleaned in building 2. If you have any questions, feel free to reach out to 336-494-6080.
Beginning circa 9am on Wednesday, October 30, our contractor AlarmQuest will be in the Building 3 Common Areas to conduct our annual inspection of emergency strobes and horns. Bobby Fehribach continues as the contact person, and will accompany the tech for the duration of the test. Owner participation is not involved, nor is there any evacuation required.
PLEASE DISREGARD THE RECENT EMAIL AND HARD COPY LETTER CAPSTONE SENT TO ALL OWNERS REQUESTING ACCESS TO INDIVIDUAL UNITS. THAT COMMUNICATION WAS SENT IN ERROR.
The COA Board apologizes for any confusion and inconvenience.
