Author: Patrick

Kevin Mathews

The Mill at Tar Branch COA Board is sad to share that Kevin Matthews passed away on June 28 following a short illness. Kevin and his wife Kathy co-own Matthews Services, a company that has long provided high-quality cleaning for our community buildings. Please don’t hesitate to express your condolences if you see Kathy on the property. 

Read more about Kevin in his obituary.

B2 Keypad Update

Thank you for your patience as we work on fixing the keypad on the East side of your building. Wes Waters has been working toward a solution and troubleshooting the issue with help from Patrick Turner.

They have engaged the company that installed Building 3’s keypad; however, the gentleman who will help has a family emergency, so he will not be able to come out until next week. (His father is in the hospital.)

If the issue were as easy as replacing the keypad, we would have taken care of it by now; unfortunately, something internal is going on that requires professional help.

We will keep you posted as the issue unfolds.

Thanks,

The COA Board

Please be mindful of your recycling.

This morning, a sign on the recycling bins cited problems with materials left in the recycling bins, which resulted in the city not emptying some of our bins.

According to the guidelines, pizza boxes and loose plastic bags are not eligible for the recycling program.

PLEASE be mindful of what you put in the blue bins. We have many people using only a few bins and cannot afford to have them not emptied weekly. Please refer to Forsyth County guidelines for what is and is not accepted. 

Shrub Trimming

The landscaping team will be trimming shrubs throughout the community tomorrow. 

If you park your car in the large Wachovia lot along the hedge row that borders the creek, we ask that you park elsewhere tomorrow to allow workers to use ladders.

Thank you, 

The Mill at Tar Branch COA

Building 3 Painting

Attention Building 3 Owners:

The last part of the Mill Painting project is to be completed this week starting Wednesday June 15th. We assume the project will take a few day to complete. The Wachovia Street Entrance to building 3 will be patched to repair the cracks and then painted. Please refrain from using that door until the project is complete. All other building 3 entrances will be available to use.

New Social Event in the Neighborhood

Hello neighbors! Our friends from the Tanners Park HOA have invited The Mill at Tar Branch to their new weekly get-together. See the invitation below.


Mondays on Marshall

Come say hello to your fellow neighbors!

We are starting up a weekly Monday get-together to reconnect and say hello to new neighbors.

Bring a chair and your favorite beverage

We hope to see you at the bottom of the hill on Marshall View Ct

Starting Monday June 6, 5:30-6:30pm

Tanners Park HOA

2022 Annual Meeting Notice

The Board of Directors has set the time for the Annual Meeting as 10:00 AM on January 22, 2022. This year, in accordance with social distancing requirements due to the COVID-19 pandemic, the meeting will be held virtually. A login link has been provided via email.

Since this is a duly authorized meeting of the Association, a quorum is required. The Bylaws establish quorum as the presence in person or by proxy of Members entitled to cast more than 25% of the votes of the membership. Therefore, you are encouraged to either attend the meeting, or complete the emailed proxy, and deliver it to any Board member or Capstone prior to the meeting. Proxies and or designations shall become effective only after it has been filed with the Secretary either during or prior to the meeting.

Board member elections are also scheduled for the meeting. The Board kindly requests nominations from Members of the Association who are willing to serve as a director. If you are interested in serving as a director, please submit nominations to the Board, or Capstone Realty Consultants, no later than January 21 to ensure that nominees are added to the ballot prior to the meeting.

In accordance with the Declarations and Bylaws, the following documents have been sent via email:  

  • Agenda
  • Proxy (for Proxyholder designation only if you are NOT attending the meeting)

Since all agenda items will be discussed in detail at the meeting, we ask that you please withhold any questions that you may have regarding these matters until the meeting, but please do not hesitate to contact any Board member, or Capstone at 336-494-6080 if you have any questions or comments related to the logistics of the meeting or completing the proxy.

Process For Reporting Emergency Maintenance Needs

A message from Capstone:

The Mill at Tar Branch recently experienced a water leak requiring immediate after-hours service. During this event, there was a substantial delay in our response due to the manner the need was reported to us. In an effort to make sure all homeowners are able to receive a prompt response when the need for emergency maintenance is required after-hours, we wanted to reiterate the process for contacting us after-hours. 

In the event of any after-hours maintenance emergency related to the common area that requires our immediate attention, you should contact us by calling our main telephone number at 336-494-6080, following the voice prompts to leave a message for our on call property manager (please include in your message the following information: your name, phone number, property location and the nature of the emergency). Someone will retrieve the message and then contact you. To ensure you receive the quickest response, and best service, requests for after-hours emergency maintenance should not be sent via email. 

Capstone Realty Consultants, Inc. 
336-494-6080

Summit Services Group Emergency Response Notice to Owners & Occupants

A message from Summit Services Group

Dear Capstone Clients and Occupants:

We thought it important to let each of you know what Summit Services Group’s operating plan is while we are asked to shelter-in-place.

Summit is considered an essential business. That designation allows us to continue to provide maintenance services for those properties under Capstone’s management. Summit’s team intends to continue working throughout the crises provided we remain healthy. We have developed the following plan to facilitate our continuing operations.

Personal Protection Procedures for Service Calls

Our maintenance technicians are taking the following steps to protect their health as well as yours.

  • Use personal protective equipment if available (e.g., rubber gloves).
  • Use a pen, pencil, screwdriver handle or similar object to activate elevator buttons, access system buttons, etc. to avoid direct contact.
  • Before entering the service location, ask all occupants if they are feeling well and/or have been exposed to COVID-19.
  • Avoid/limit personal contact. When possible, maintain 6-foot separation from other individuals.
  • Clean work environments with a suitable disinfectant before and after completing the work.
  • Disinfect tools.
  • After completing the work, ask the occupant if you can wash your hands.

We kindly ask that you take appropriate steps to protect both yourself and the maintenance technician during the service call.

We would also appreciate if you allow our service technicians to utilize any disinfectant that you may have during the service call. This will allow us to conserve our supplies to keep our technicians healthy and ensure supplies are available when there are none on hand at the service location.

Service Work Prioritization

Summit will prioritize service requests as follows:

  • Life-safety emergency response (e.g., fire alarms).
  • “Emergency situations” that involve electrical, plumbing, HVAC, leaks, kitchenappliances and other related problems that seriously impact the comfort and livability ofthose sheltering-in-place or commercial locations that are still operating.
  • Security issues that seriously compromise the safety of the occupants and theirbuildings/homes (e.g., exterior door will not lock).
  • All life-safety inspections (e.g., fire pumps, fire extinguishers, emergency lighting).
  • Daily disinfecting high-touch areas in condominium buildings (unless instructedotherwise by the client).
  • Non-emergency situations involving electrical, plumbing, HVAC, leaks, kitchen applianceproblems.
  • All other reoccurring work orders.
  • All other service requests.
Please continue to report all emergency and maintenance requests as you have been through Capstone’s portal, your property manager’s email, or Capstone’s emergency phone number. Summit will remain in constant contact with Capstone personnel.

Please understand response times may be lengthened depending upon the situation and the number of personnel Summit is able to deploy at any given time. Please do not hesitate to contact first responders if the situation warrants.

We thank you in advance for your assistance during this time. We are committed to keeping all of us as safe and comfortable as possible.